Knowledge Base

Upgrading your account to a Paid Plan unlocks the power of Flow Mobile Surveying and gives you access to all premium features.

Your account can be upgraded or downgraded at any time without penalties.

Why upgrade to the paid plan?

• No Report Watermarks
  On the Demo Plan, reports have watermarks, making them unsuitable for sending to your clients. Upgrading your account removes these watermarks.
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• Template Customisations / Report Reviews
  Our experienced staff will customise your templates free of charge. And we can review your first reports with you.
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• Cover Page Design Service
  You can work with our brand expert to create a Custom Cover Page for your business.
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• Unlimited Reports
  Create unlimited reports at no extra cost.

How to upgrade your account

1. Log in to the Dashboard.

2. Click on Billing.

Note: The Billing page is only available to 'Admin' users. Learn more about User Permissions.

3. Review the number of Licences.

4. Select Upgrade to Paid Plan.

5. Complete the Checkout Form and click Subscribe.

Note: Alternatively, send the payment link to whoever is responsible for managing payments.

Summary

Follow the steps above to upgrade to a paid plan and level up your report turnaround time 💪 We'll handle your payments automatically once you've subscribed to a paid plan.

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